Privacy Policy — How 7c7779 Handles Your Data

1. Who We Are

This Privacy Policy is issued by 7c7779, the operator of the online gaming platform accessible at 7c7779.net ("the Platform", "we", "us", "our"). 7c7779 operates as an internationally licensed gaming service provider offering cricket betting, live casino, slot games, crash games, and related entertainment products to players based in Bangladesh.

For the purposes of data protection, 7c7779 acts as the data controller in respect of all personal data collected through 7c7779.net and associated communication channels. This means 7c7779 determines the purposes and means by which your personal data is processed.

This Privacy Policy should be read in conjunction with the 7c7779 Terms & Conditions and Responsible Gaming policy, both of which are incorporated by reference. By registering an account with 7c7779 and accepting the Terms & Conditions, you confirm that you have read and understood this Privacy Policy and that you consent to the processing of your personal data as described herein.

2. Data We Collect

7c7779 collects personal data in the following categories, as summarised in the data table above and described in greater detail here:

• Identity Data: Your full legal name, date of birth, nationality, and government-issued identification number (National ID card, passport, or equivalent). This data is collected during registration and during the Know Your Customer (KYC) verification process.
• Contact Data: Your mobile phone number, email address, and city or district of residence within Bangladesh (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, or Cox's Bazar). This is used for account notifications, support responses, and responsible gaming communications.
• Financial Data: Your registered wallet numbers or account references for bKash, Nagad, Rocket, Upay, and DBBL (Dutch-Bangla Bank Limited), together with your deposit history, withdrawal requests, and bonus transaction records. Full card or bank account numbers are never stored by 7c7779 — financial credentials are handled directly by the respective payment providers.
• Technical Data: IP address, device fingerprint, browser type, operating system version, screen resolution, and session timestamps. This data is collected automatically each time you access 7c7779.net.
• Usage Data: Your complete betting and gaming history, including game titles played, stakes placed, outcomes recorded, session durations, and login frequency. This data is used for responsible gaming monitoring and platform service improvement.
• Communications Data: The content of any support tickets, live chat conversations, email correspondence, or complaint submissions you initiate with 7c7779.

3. How We Collect Your Data

7c7779 collects personal data through the following channels:

• Direct submission: Data you provide during registration, account verification, deposit and withdrawal forms, and support interactions. This includes any documentation you upload during the KYC process.
• Automated technical collection: Data collected automatically through server logs, cookies, and similar technologies each time your device connects to 7c7779.net. See Section 6 for full cookie details.
• Payment provider data: Confirmation data received from bKash, Nagad, Rocket, Upay, and DBBL when a payment transaction is initiated. 7c7779 receives transaction confirmation references and timestamps; we do not receive or store your full payment credentials.
• Game provider data: Aggregate session and round data received from third-party game providers (including Pragmatic Play, Evolution Gaming, Ezugi, Spribe, Microgaming, and NetEnt) sufficient to attribute game activity to your 7c7779 account for the purpose of balance management and responsible gaming monitoring.
• Publicly available sources: In limited circumstances related to fraud prevention or sanctions screening, 7c7779 may verify information against publicly available registers or databases.

4. How We Use Your Data

7c7779 processes your personal data for the following specific purposes:

• Account creation and management: To register your account, verify your identity, maintain your account balance, and deliver the gaming services you have contracted for.
• Payment processing: To facilitate deposits and withdrawals via your chosen payment method, reconcile transactions, and resolve payment disputes.
• Legal and regulatory compliance: To satisfy anti-money-laundering (AML) obligations, Know Your Customer (KYC) requirements, age verification mandates, and any other applicable regulatory requirements.
• Fraud prevention and platform security: To detect, investigate, and prevent fraudulent transactions, account takeovers, bonus abuse, and other conduct that breaches the 7c7779 Terms & Conditions.
• Responsible gaming: To monitor gameplay patterns for indicators of problem gambling and to enforce deposit limits, cool-off periods, and self-exclusion requests.
• Customer support: To respond to your enquiries, resolve complaints, and maintain a record of support interactions for quality assurance purposes.
• Service improvement: To analyse aggregate usage patterns and technical performance data to improve the reliability, speed, and feature set of 7c7779.net. This analysis is performed on anonymised or pseudonymised datasets wherever possible.
• Promotional communications: Where you have opted in to receive marketing communications, to send you information about promotions, bonuses, and seasonal offers relevant to your account. You may withdraw this consent at any time by contacting [email protected].

5. Sharing Your Data

7c7779 does not sell personal data to third parties. We share personal data only in the following limited and controlled circumstances:

• Payment providers: We share the transaction reference data necessary to process your deposits and withdrawals with bKash, Nagad, Rocket, Upay, and DBBL. Each of these providers operates under its own privacy framework and is responsible for data it processes on its own infrastructure.
• Game providers: We pass a pseudonymised player reference to game providers (Pragmatic Play, Evolution Gaming, Ezugi, Spribe, Microgaming, NetEnt) to enable game session initialisation and round result recording. Game providers do not receive your real name, payment details, or contact information.
• Identity verification services: Where 7c7779 engages a third-party KYC provider to assist with document verification, your identity data is shared with that provider under a data processing agreement that restricts use to the verification purpose only.
• Legal and regulatory disclosure: 7c7779 may disclose personal data to law enforcement agencies, financial intelligence units, or regulatory authorities where required to do so by applicable law, court order, or regulatory mandate. 7c7779 will notify affected account holders of such disclosures where legally permitted to do so.
• Business successors: In the event of a merger, acquisition, or sale of the 7c7779 platform, player data may be transferred to the acquiring entity. Affected players will be notified of any such transfer and of any changes to this Privacy Policy that result from it.

In all cases where data is shared with third parties, 7c7779 applies contractual safeguards to ensure that the recipient processes the data only for the stated purpose and in accordance with applicable data protection standards.

6. Cookies & Tracking Technologies

7c7779.net uses cookies and similar browser-based technologies to ensure the platform functions correctly and to improve your experience. The following cookie categories are used:

7c7779 does not use third-party advertising cookies, retargeting pixels, or cross-site tracking technologies. You may manage or delete cookies through your browser settings at any time; however, disabling strictly necessary cookies will prevent you from logging in and using the platform.

7. Data Security

7c7779 applies industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:

• 256-bit SSL/TLS encryption on all data transmitted between your device and 7c7779.net servers, ensuring that login credentials, payment details, and personal information cannot be intercepted in transit.
• Encryption at rest for all sensitive personal data fields stored in 7c7779 databases, including identity documents and financial transaction records.
• Role-based access controls ensuring that only authorised 7c7779 personnel with a verified operational need can access personal player data.
• Intrusion detection systems and automated threat monitoring that flag and respond to anomalous access patterns in real time.
• Segregated player funds held in accounts separate from 7c7779's operational capital, so that player balances are protected in the event of business disruption.
• Regular security audits conducted by internal and external security teams to identify and remediate vulnerabilities in the 7c7779.net infrastructure.

While 7c7779 takes all reasonable precautions to protect your data, no internet-based platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your own account credentials. If you suspect that your 7c7779 account has been accessed without your authorisation, contact [email protected] immediately.

8. Data Retention

7c7779 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable regulatory and legal obligations. The following retention periods apply:

• Active account data: Retained for the full duration of your registered account plus a minimum of five years following account closure. This retention period is driven by anti-money-laundering record-keeping requirements applicable to gaming operators.
• Transaction records: Financial transaction logs, including deposit and withdrawal records, are retained for a minimum of seven years from the date of each transaction, consistent with standard financial compliance requirements.
• KYC / identity documents: Identity verification documents are retained for the period required by the applicable regulatory framework, and securely deleted or anonymised thereafter.
• Support communications: Customer support records are retained for three years from the date of last interaction to enable accurate dispute resolution and quality assurance review.
• Technical and usage data: Anonymised aggregate analytics data is retained indefinitely for platform improvement purposes. Personally identifiable technical data (e.g., IP logs) is retained for a maximum of 12 months.

When your personal data is no longer required, 7c7779 will securely delete or irreversibly anonymise it in accordance with our internal data disposal procedures. If you close your 7c7779 account and wish to understand what data is retained and why, contact [email protected].

9. Your Data Rights

As a registered 7c7779 account holder, you have the following rights in respect of the personal data we hold about you. To exercise any of these rights, submit a written request to [email protected] with the subject line "Data Rights Request" and include your registered account username and mobile number so that we can verify your identity before processing the request.

• Right of access: You may request a copy of all personal data 7c7779 holds about you. We will provide a response within 30 days of receiving a verified request.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you may request that it be corrected. Corrections to identity data may require supporting documentation.
• Right to erasure: In certain circumstances, you may request that 7c7779 delete your personal data. Note that where retention is required by law (e.g., AML record-keeping), we are unable to delete data until the applicable retention period has elapsed.
• Right to data portability: You may request a machine-readable copy of the personal data you have provided to 7c7779, in a structured and commonly used format.
• Right to object to processing: Where 7c7779 processes your data on the basis of legitimate interest, you have the right to object. 7c7779 will cease processing unless there are compelling legitimate grounds that override your interests.
• Right to restrict processing: In certain circumstances, you may request that 7c7779 restrict the processing of your data (e.g., while an accuracy dispute is under review).
• Right to withdraw consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.

7c7779 will respond to all verified data rights requests within 30 days. Where a request is complex or involves a large volume of data, the response period may be extended by a further 30 days; in such cases, 7c7779 will notify you of the extension and the reason for it.

10. Children's Privacy

7c7779 is an adults-only platform. Access to and use of all 7c7779 services is strictly restricted to individuals who are 18 years of age or older. 7c7779 does not knowingly collect, process, or retain personal data belonging to individuals under the age of 18.

Age verification is conducted at the point of account registration and again at the point of first withdrawal. Any account found to belong to a player under the age of 18 will be immediately closed, all promotional balances will be forfeited, and any real-money deposits will be returned to the originating payment method following verification of the refund recipient's identity.

If you have reason to believe that a minor has registered an account on 7c7779 or has accessed the platform, please contact us immediately at [email protected]. We will investigate and take appropriate action without delay.

11. Changes to This Privacy Policy

7c7779 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, changes in applicable law, or improvements to our platform and services. Where changes are material — meaning they substantially affect your rights or how your data is processed — 7c7779 will notify registered account holders by email or via a prominent notice on 7c7779.net prior to the changes taking effect.

The effective date displayed at the top of this document will be updated each time the policy is revised. It is your responsibility to review the Privacy Policy periodically. Your continued use of 7c7779.net following the publication of any updated version of this policy constitutes your acceptance of those changes.

If you do not agree with any update to this Privacy Policy, you should cease using the platform and contact [email protected] to close your account and request data handling in accordance with your applicable rights under Section 9.

12. Contact Us

For any questions, concerns, or requests relating to this Privacy Policy or to the personal data 7c7779 holds about you, please contact our data protection team using the details below. All privacy-related enquiries are handled by a dedicated member of the 7c7779 compliance team.

If you are not satisfied with 7c7779's response to a privacy complaint, you may have the right to escalate the matter to the relevant regulatory authority in your jurisdiction. 7c7779 will provide guidance on available escalation routes upon request.